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  1. Jira Platform Cloud
  2. JRACLOUD-70830

It should be documented how to get accountId for users and portal only customers using REST API now that the username is being removed

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      Please update the  documentation for the rest/api/latest/user/search to include examples on how to search for users and portal only customer using the email address since all the examples are still using the username that is going to be deprecated soon.

      Not even the REST API migration guide and deprecation notice - removal of username and userkey is having clear examples showing that this can be achieved by using e.g. below Request:

       

      The above REST API call will return, among the other things, the accountId for the user (or portal only customer) having the given email address (in this case: something@example.com)

       

            [JRACLOUD-70830] It should be documented how to get accountId for users and portal only customers using REST API now that the username is being removed

            Anusha Rutnam added a comment -
            Atlassian Update - February 2023

            As I did not receive any responses to this comment I am closing this ticket.

            If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - February 2023 As I did not receive any responses to this comment I am closing this ticket. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment -

            Could the watchers of this issue let us know if the documentation still lacks the information they require? https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-api-3-user-search-get

            Thank you!

            Anusha Rutnam added a comment - Could the watchers of this issue let us know if the documentation still lacks the information they require? https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-api-3-user-search-get Thank you!

            Andrew added a comment -

            dbonotto I updated these docs recently for GDPR. Does the current text cover what you are after? 

            https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-api-3-user-search-get

            Andrew added a comment - dbonotto I updated these docs recently for GDPR. Does the current text cover what you are after?  https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-api-3-user-search-get

              alui Andrew
              dbonotto Dario B
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